Description

Job Description

Closing date: 26/11/2025

Number of positions: 1

Recruiter name: Siva Krishna Bonda

Reference number: 65359

Mediclinic City Hospital | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB To monitor and manage the business unit front office function aimed at optimal operational performance and client centric service delivery in line with company standards and financial governance principles

KEY RESPONSIBILITY AREAS To manage and lead the team

To coordinate physician appointment scheduling to ensure patient and business needs are addressed

To monitor and manage the daily Front Office operations

Drive patient experience

Drive operational efficiencies through effective monitoring and management of departmental KPI’s

Required Education A relevant Bachelor’s Degree or Diploma from an accredited insitution

Required Experience At least 5 years’ experience in a healthcare environment of which at least 3 years were in a management or supervisory position

Required Job Skills And Knowledge

• Client service and related management principles
• Computer literacy and proficiency in MS Office applications
• Conflict management skills
• Demonstrate understanding and knowledge of financial principles and sense for business
• Verbal and written communication skills in English
• Workforce planning and scheduling
• UAE healthcare industry

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family