Description

Job Description

Key responsibility Areas:

1.Administrative Support

• Perform general administrative tasks, including scheduling meetings and maintaining records.
• Assist in preparing reports, correspondence, and presentations.

2.Clerical and Documentation Management

• Manage and organize electronic and physical files
• Handle data entry, transcription, and record-keeping
• Maintain confidentiality of sensitive information

3.Office Operations & Coordination

• Ensure smooth daily operations by coordinating office procedures
• Assist in designing forms and improving workflow processes
• Monitor office supplies and request replenishments as needed

4.Customer Service & Communication

• Respond to inquiries from staff, patients, and visitors in a professional manner
• Communicate effectively via email, phone, and in-person interaction
• Liaise with internal departments and external stakeholders as required

Required Job Skills and Knowledge

• Strong computer skills (hardware & software)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication and interpersonal skills
• Effective time management and organizational skills
• Strong reading comprehension and active listening abilities
• Ability to maintain confidentiality and professionalism
• Attention to detail and problem-solving skills

Required Education

• Essential: Diploma degree in a relevant field

Required Experience

• Essential: Minimum of 3 years of experience in an administrative or secretarial role