Description

Job Description

Medical Laboratory Receptionist
Location: Dubai, UAE
Job Type: Full-time
Industry: Healthcare / Diagnostics / Medical Laboratory
About the Role
We are looking for a friendly, efficient, and detail-oriented Receptionist to join our medical laboratory team. The ideal candidate will be the first point of contact for patients and visitors, ensuring smooth front-desk operations, patient registration, billing, and coordination with laboratory staff.
Key Responsibilities

Greet patients and visitors in a professional and welcoming manner.
Handle patient registration, appointment scheduling, and billing.
Enter and verify patient information accurately in the Laboratory Information System (LIS).

Receive and label patient samples, ensuring proper documentation.
Coordinate with phlebotomists, lab technicians, and doctors for test requests and report delivery.
Answer telephone calls, emails, and inquiries promptly and professionally.
Handle cash and electronic payments; maintain daily transaction records.
Maintain cleanliness and orderliness at the front desk area.
Requirements
Minimum of a Diploma or Bachelor’s degree (preferably in Healthcare, Life Sciences, or Administration).
1–3 years of experience as a receptionist or front-desk executive, preferably in a medical or diagnostic setup.
Familiarity with Laboratory Information Systems (LIS) or Clinic Management Software is an advantage.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office (Word, Excel, Outlook).