Description

Job Description

Arabic Receptionist for Healthcare

Ontime Group is seeking a friendly and professional Arabic Receptionist to join our healthcare team. In this role, you will be the first point of contact for our clients, providing exceptional service while ensuring a welcoming environment that aligns with our commitment to patient care.

Responsibilities:

• Greet and assist patients and visitors in a courteous and professional manner
• Manage phone calls and inquiries, providing accurate information and directing calls as needed
• Schedule appointments and maintain the clinic’s calendar efficiently
• Assist with patient check-ins, including form completion and updating electronic records
• Ensure that the reception area and waiting room are clean and organized
• Handle billing inquiries, payments, and insurance verifications
• Collaborate with clinical staff to ensure streamlined patient service
• Address patient inquiries and concerns with empathy and professionalism
  

Requirements

• Proven experience as a Receptionist, preferably in a healthcare setting
• Fluency in Arabic and English, with excellent communication skills in both languages
• Strong customer service orientation and interpersonal skills
• Proficiency in appointment scheduling and managing calendars
• Familiarity with electronic medical records and healthcare software
• Excellent organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Professional appearance and a positive demeanor
  

Benefits

Salary+ Benefits tax free