Description

Job Description

Duties and Responsibilities

• Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the Care Medical Hospitals and Clinics.
• Supervises Admission Office staff regarding compliances with Department policies and procedures.
• Performs all managerial functions of the Unit level as established by management.
• Does all the Finance and Administrative procedures needed regarding admission and discharge of patient from the hospital.
• Monitor approval from companies.
• Prepares all company bills for inpatient.
• Keeps all papers or documents of in-patients who were admitted and discharged from the hospital in special files.
• Work is conducted in a professional manner maintains patients confidentiality when required.
• Gives orientation to newly hired staff on policies and procedures pertaining to work area, eligibility of treatment, and Patient Care System.
• Assures proper on the job training of subordinates. Encourage subordinates for more efficiency.
• Conducts admission/discharge activities to meet standards of the JCI legal requirements and established practices, bylaws and regulations.
• Follows all Departments polices and procedures.
• Acts as Acting Head of Department in the absence of the Head.
• Participates in on-going education program developed by the department, e.g. Departmental Policy and Procedures, Fire Safety, Risk Management, Environmental control.
• Performs other clerical duties inherent to the function relevant to scheduling and receiving of patients.
• Performs additional tasks and duties as assigned by the management

Reporting to

• Head of admission

Supervises

Admission office Staff

Qualifications:

A minimum of:

• Secondary school certificate
• Five (5) years experience, One year in general office procedure, preferably in a clinic, hospital, or physician’s office and at least four (4) years work experience.
• Experience in Patient Services
• Computer literate (Excel and Word 2000)
• Fluency in written English and Arabic.
• Tact, courtesy and public relations skills are a must.
• Must be excellent and convincible in the conversation