Description

Job Description

We are looking for a professional and organized Receptionist with strong administrative skills to join our team. If you are detail-oriented, confident in handling patient interactions, and thrive in a structured healthcare environment, we’d love to hear from you.

Role Description

We are looking for a professional and organized Receptionist with strong administrative skills to join our team. If you are detail-oriented, confident in handling patient interactions, and thrive in a structured healthcare environment, we’d love to hear from you.

Responsibilities

Front Office & Patient Coordination:

• Greet and assist patients warmly and professionally
• Manage structured appointment scheduling
• Handle patient enquiries across all communication platforms
• Answer and direct phone calls efficiently
• Ensure smooth patient registration and documentation process
• Maintain a clean and organized reception area

Administrative Support:

• Assist with patient records and documentation
• Coordinate internally with clinicians and nursing team
• Support billing and insurance coordination (basic follow-up)
• Ensure compliance with clinic policies and data confidentiality
• Perform general administrative tasks as required

Requirements

• Previous experience as a Receptionist or Administrative Officer in a healthcare setting
• Strong communication and interpersonal skills
• Professional phone etiquette
• Experience in clinical customer service
• Proficiency in Microsoft Office
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Ability to maintain confidentiality and professionalism at all times
• (Optional) Additional language skills are a plus