Description

Job Description

The role involves providing high-quality, professional, and ethical clinical services to patients, ensuring effective and efficient care. Key responsibilities include monitoring and managing clinical risks, maintaining compliance with clinical governance and quality management standards, and fostering continuous professional development to uphold excellence in medical practice for both oneself and others.

Responsibilities

• Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
• Identifies and understands real needs and expectations of clients in a professional manner, and shares with relevant team members.
• Responds to client complaints in a timely and effective manner and provides feedback on progress.
• Keeps clients updated with relevant and accurate information and involves them in decisions that affects them.
• Focuses on consistently delivering a positive client experience.
• Completes tasks in accordance with set procedures and guidelines.
• Takes care to perform all tasks precisely and accurately to minimise errors.
• Identifies and reports non-compliance to relevant stakeholders, constructively.
• Continuously evaluates quality of own work and provides feedback on progress.
• Delivers on work outputs with high level of energy, focussed effort and pace.
• Remains professional and focussed on attaining results despite obstacles and setbacks.
• Builds positive working relationships with immediate colleagues.
• Handles conflict calmly and contributes to find a way forward.
• Demonstrates openness to diverse views and opinions.
• Demonstrates empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.
• Identifies and utilises networks within own work environment.
• Aligns individual behaviour to support and meet team goals.
• Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
• Clarifies and understands own role and responsibilities within the team.
• Recognises, appreciates and respects individual differences.
• Actively participates and builds a positive team spirit.
• Identifies and responds effectively and tactfully in a sensitive or difficult situation.
• Confronts and defuses difficult situations/conflict in a non-judgemental manner.
• Identifies and reacts appropriately to non-verbal cues Recognises and is aware of own biases and emotions and their effects on self and others.
• Effectively manages own feelings, guards against inappropriate displays of emotions.
• Listens attentively, considers and responds appropriately to the feelings and attitudes of others.
• Remains focussed under pressure and perseveres despite setbacks and obstacles to fulfil work outputs.
• Is responsible for attending ambulatory and hospitalized surgical patients including cases of all degrees of complexity, which are within the area of competence and expertise; additionally, providing surgical care of a more specialized nature in accordance with the delineation privileges as approved by the credential committee.
• Surgeons work to meet established medical, ethical and legal rules in the field of general surgery and practicing state-of-the-art.
• The applicable surgical unit provides day-to-day work including management and peer review, monitoring and evaluation of the quality and appropriateness of patient care provided by all physicians within the clinical privileges, approved by the Credentials and Privileges Committee.
• The HOD is informed of unusual problems or actions taken regarding unusual cases.
• Performs all management functions and duties of a general surgeon and provides expert medical care for ambulatory and hospitalized patients, including pre- and post-operative cases and such surgical procedures as are within incumbent’s competence.
• Performs professional duties at out-patients. Surgical care is to be rendered to patients as assigned.
• Provides consultation services to physicians and other surgeons and specialist
• Assumes after-hours responsibilities for the care of assigned surgical cases and makes daily rounds for those hospitalized.
• Orders diagnostic laboratory studies and X-ray examinations, determining the diagnosis and prescribing applicable therapy.
• Makes recommendations to the HOD regarding medical referrals.
• Adheres to the By-laws and Rules and Regulations of the Medical Department and assures that work performed is in keeping with the established standards of the JCI & DOH.
• Liaise with anesthesiologist on the choice of anesthesia to be used.
• Participates in and contributes to in-service activities such as lectures, conferences, and rounds.
• Participates in the monthly staff meetings.
• Participates and contributes to the Quality Assurance activities of the Service (morbidity and mortality reviews, peer review activities etc.).
• Participates in hospital committee functions as assigned.
• Strictly observes organization’s medical regulations and policies especially those related to infection control, patient safety, patient assessment and patient care.
• Performs other miscellaneous related duties as required by the HOD.
• Monitors clinical and other established indicators to ensure ongoing quality assurance.
• Strictly adheres to organization’s regulations and policies especially those related to infection control, patient safety, EHSMS, DOH, JCI and ISO.
• Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
• Develops and promotes appropriate standards of departmental KPI’s (Key performance indicators).
• Participates and contributes to scheduled in-service training programs, CNEs, CMEs, In-house activities, conferences or other programs as requested.
• Exercises effective interpersonal skills in dealings with department staff, associates, and Management.
• Maintains confidentiality as per the agreement signed.
• Participates and contributes to developing departmental guidelines, protocols, manuals, pathways in line with international standards and statutory requirements.
• Demonstrates the ability to listen to others in promoting effective communication.
• Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.
• Carries out other duties when requested by the Head of department.
• Work in all shifts as scheduled by the head of the department
• Provides after working hours on call emergency coverage for General Surgery and trauma cases when in need.
• EHS Responsibilities of the position includes:
• Familiarize themselves and comply with all EHS and Infection Control policies, standards and procedures that are relevant for their workplace
• Work in accordance with the documented environment, health and safety procedures and instructions, specific responsibilities defined in individual procedures and instructions
• Use of appropriate personal protective equipment and safety systems and follow safe working procedures
• Be familiar with emergency and evacuation procedures
• Not willfully or recklessly endanger anyone’s health and safety. Take reasonable care for the health and safety of persons and the environment that may be affected by the employee’s acts or omissions at the workplace.
• Assist with the preparation of risk assessments
• Attend applicable departmental safety training and follow EHSMS policies and procedures.
• Take reasonable care of their own health and safety and the environment.
• Cooperate with their employer with respect to any action taken by the employer to comply with EHSMS requirements.
• Notify supervisor or Department Safety facilitator of any hazards, environment, health and safety mishaps or incidents within or outside their area of work
• Provide clinical services and patient care in accordance with this standard and in accordance with DOH
• Policies and Standards and the laws and regulations of the Emirate of Abu Dhabi.
• Submit data to DOH via e-claims in accordance with the DOH Reporting of Health Statistics Policy and as set out in the DOH Data Standards and Procedures.
• In addition to the routine eClaims data, collect and submit to DOH data on screening visits , outcomes within 2 weeks of the screening date, through the Cancer Screening Form of the cancer surveillance enotification system found on the DOH website .
• Report all screen-detected cancers to DOH, through Cancer Case Notification Form, of the cancer surveillance e-notification.
• Comply with DOH policies and standards on managing and maintaining patient medical records, including developing effective recording systems, maintaining confidentiality, privacy and security of patient information.
• Comply with the requirements of the DOH Policy on Cultural Sensitivity; in particular, providers must ensure:
• That only female radiographers, mammographers or technologists are allowed to perform mammographic examination for women.
• that the timing of screening appointment for women seeking the service is not delayed due to the limited number of same sex appropriately licensed professionals beyond a few days; and
• where delays are likely to occur due to limited availability of same sex licensed professionals at the screening facility, or where there are no female radiographer, that the provider communicates this to the patient and refers/recommends that the patient seek screening services from another provider;
• Comply with the DOH requirements for Patient Education and consent: the licensed provider must provide appropriate patient education and information regarding the screening test (physical and mammography) and must ensure that appropriate patient informed consent is obtained and documented on the patient’s medical record consistent with the relevant DOH policies and standard.
• Comply with DOH requests to inspect and audit records and cooperate with DOH authorized auditors as required by DOH; and
• Comply with DOH requirements for information technology (“IT”) and data management, electronic patient records and disease management systems, sharing of screening and diagnostic test, and where applicable pathology results.

Occupational Safety and Health Management Systems 

• Comply with reasonable OSH instructions, policies and safe working procedures
• Use of appropriate personal protective equipment and safety systems.
• Be familiar with emergency and evacuation procedures
• Not willfully or recklessly endanger anyone’s health and safety
• Assist with the preparation of risk assessments
• Report OSH Hazards, incidents, Near misses and issues
• Reduce, Reuse, Recycling of waste as much as possible
• Attend all OSH Trainings, awareness programs and mock drills.
• Participates in the OSHMS audits, inspections, ensuring standards are maintained

Prevention and Control of Infection (PCI):

• PCI is everyone’s responsibility. All staff are required to read and implement the NMC PCI Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.

The strictest hand hygiene, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times

Qualifications

• Qualified and licensed Medical Practitioner
• At least 3-5 years’ post qualification experience at consultant level (independent of country)
• At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator.
• Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.
• Certification and registration in a speciality recognised by relevant UAE healthcare authority.

Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP