Description

Job Description

Position: Insurance Coordinator / Administrator

Location: Abu Dhabi, UAE (Abu Dhabi–based candidates only)
Industry: Holding Group / Corporate Group

Job Summary
We are seeking an experienced Insurance Coordinator/Administrator with strong expertise in Abu Dhabi insurance systems—especially Shafafiya—to handle all insurance operations for a holding group. The candidate must be currently based in Abu Dhabi.

Key Responsibilities
Manage all corporate insurance portfolios (medical, motor, property, liability, workmen compensation, etc.).
Oversee medical insurance processing through Shafafiya including submissions, approvals, claims, rejections, and resubmissions.
Handle policy renewals, endorsements, claims, and documentation.
Liaise with insurance companies, brokers, and TPAs for daily operations.
Work closely with relevant Abu Dhabi authorities, including(DOH / HAAD,MOHRE,ICP/Immigration & Labour
Abu Dhabi Police (motor claims)
Daman / Thiqa / other Abu Dhabi insurers
Maintain accurate insurance data, track expiries, and ensure regulatory compliance.
Assist employees with insurance enrollment, cancellation, upgrades, and reimbursements.
Generate reports, cost summaries, and insurance analytics for HR and Finance.
Support risk assessment and make recommendations to improve coverage and cost efficiency.

Requirements
Must be based in Abu Dhabi.
Strong experience with Shafafiya (mandatory)
Minimum 3–5 years of UAE experience in insurance coordination or administration.
Deep understanding of Abu Dhabi health insurance regulations (DOH/HAAD).
Experience using UAE government portals (MOHRE, ICP, DOH/HAAD, Shafafiya).
Excellent communication, coordination, and organizational skills.
Proficient in MS Office and insurance portals.

Preferred Qualifications
Bachelor’s degree in insurance, healthcare administration, business, or equivalent.
Experience in a holding group or multi-company environment.