Description

Job Description

Job Description

Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately.

Responsibilities

• Greet customers in a proper manner.

• Receive payment by cash/credit card.

• Proper entry of services in the Electronic Medical Records (EMR) according to the institution policies

& protocols.

• Generating the invoice both cash & insurance.

• Issue Receipts, provide refund and balance to customers

• Identify prices of all services & tabulate bills in EMR. If any discrepancy found, inform clinic

management/ Finance Manager.

• Count the money in cash drawers at the beginning of each shifts to ensure the amounts are

correct and there are adequate coins.

• Tally the cash and credit sales at the end of the day with EMR

• Proper data maintenance of statistics on promotion and campaigns in the authorized format.

• Provide proper information to customer queries.

• Notify management of all customer and billing system issues, that may arise.

Qualifications

College Diploma – Any discipline or related fields.