Description

Job Description

We are looking for a proactive and detail-oriented Customer Service Executive to join our team. In this role, you will play a key part in supporting sales operations, managing customer interactions, and ensuring smooth order processing and delivery.

Key Responsibilities

• Manage and register customer LPOs to support efficient sales execution
• Generate timely sales orders using Oracle to avoid delivery delays
• Handle and resolve customer complaints to ensure high satisfaction levels
• Monitor stock levels and share accurate reports with management
• Coordinate with logistics and warehouse teams to ensure on-time deliveries
• Support internal stakeholders and principals with reports and data
• Handle customer inquiries via phone and ensure prompt responses
• Assist the field force team with orders, reporting, and sales support

Requirements

• Bachelor’s degree (Finance or Accounting field preferred)
• Minimum 1 year of experience

Skills & Competencies

• Strong communication and interpersonal skills
• Excellent time management and organizational abilities
• Professional telephone etiquette
• Cross-cultural agility and emotional intelligence
• Ability to resolve conflicts effectively

If you are passionate about customer service and thrive in a fast-paced environment, we would love to hear from you!