Description

Job Description

Medical Receptionist – Homeopathy

📍 Jumeirah 1, Dubai, UAE

💰 AED 4,000 per month

🕒 Full-time | Immediate Start

About the Role

We are looking for a professional and patient-focused Medical Receptionist to support our Homeopathy Doctor and assist with daily clinic operations in a fast-paced wellness environment.

The ideal candidate will have strong organisational skills, excellent communication abilities, and experience working in a medical or clinical setting. This role requires someone who can efficiently coordinate patients while maintaining a welcoming and professional patient experience.

Key Responsibilities

Patient Coordination

• Manage patient appointments, follow-ups, and waitlists according to medical recommendations
• Welcome and assist patients at reception in a professional and friendly manner
• Communicate with patients via phone, WhatsApp, and email

Patient Support

• Ask basic pre-assessment questions to identify urgent cases and coordinate with the doctor when necessary
• Assist with preparing prescriptions and medical reports for doctor review and approval
• Provide guidance to patients regarding homeopathic medicine intake instructions

Clinic Operations

• Prepare homeopathic medicines when required
• Support patients with sourcing prescribed homeopathic medications
• Maintain accurate patient records and documentation
• Support daily clinic operations and administrative tasks

Insurance & Administration

• Track and follow up on insurance claim forms, including for online patients
• Address patient concerns professionally to ensure a positive clinic experience

Requirements

• Bachelor’s degree (required)
• Background in Healthcare, Nursing, Medical Assistance, or Healthcare Administration preferred
• Previous experience as a Medical Receptionist or in a clinical environment
• Minimum 3 years of customer service experience
• Excellent English communication skills (spoken and written)
• Highly organised and detail-oriented
• Ability to multitask and perform well in a fast-paced environment
• Professional, patient-focused attitude

Compensation & Benefits

• Salary: AED 4,000 per month
• Health insurance provided
• 30 days annual leave
• Employment package in accordance with UAE Labour Law

How to Apply

If you are passionate about coffee and hospitality, we would love to hear from you.

Please apply via LinkedIn or send your CV to: recruitmentthwc@gmail.com